Technical Readiness Support Service
Transform the way we onboard the product users.
What is a technical readiness support service?
Onboarding support service is the process that enables new product users to get started with the using your product instantly.
What are the services offered in this?
-
Customer Training & Delivery :
Our technical readiness support team can help you to plan your customer training and delivery, with an objective to make customers self-dependent on the product usage.
-
Training Content Creation :
Our technical content writing teams can help you build strong product manuals & also knowledge-based articles.
-
Partner Management :
Our relationship managers can help you with strong collaboration with your business partners, ensuring excellent cross-group collaboration and hassle-free execution of the business deliveries.
-
Knowledge Management :
Our technical writers and product experts can help you to pull out the knowledge deciding in ticket management systems to build a strong repository of knowledge-based articles that can help deflect multiple customer issues thus reducing product support costs.