Our offering was always unique in the traditional logistic domain, but operational leakages cost revenue loss & stopped us from growing to our full potential.
- Ajay Rao (CEO, Emiza)
We interacted with stakeholders to understand business USP, goals, expectations & current challenges. We interviewed on-field users to understand their ground-level problems. These interactions helped us to identify business gaps, blockers and potential opportunities which lead to design more meaningful solution for Emiza.
These are called "Life Line" of Emiza business. They are on-field personnel who
perform daily pickup & delivery operations (at customer site & warehouses).
These are called "Backbone" of Emiza business. They keep customers happy by
ensuring on-time delivery & pickups and maintaining field personnel busy by
scheduling their daily tasks.